Privacy Policy

Opt4Solution Private Limited

Effective Date: September 1, 2024

The term “opt4crm.com” (“us” or “we”) refers to the owner of the website whose registered address is FB-05, Highland Corporate Centre, Kapurbawdi, Thane (MH)-400607. The term “you” refers to the viewer of our website.

At opt4crm.com ("opt4crm," "we," "us," or "our"), we are committed to respecting the privacy of our users ("you" or "your"). This Privacy Policy explains the types of information we collect from you when you visit our website (the "Website") and how we use, share, and protect that information.

1. Information We Collect
  • Personal Information: Includes name, email, phone, company, etc.
  • Platform Use Information: Business type, preferences, etc.
  • Non-Personal Information: IP, browser, OS, referral URLs, etc. via cookies.
2. How We Use Your Information
  • To provide and enhance our services.
  • Process requests, manage inquiries, and support.
  • Send marketing emails (only with your consent).
  • Analyze usage and personalize experiences.
  • Comply with legal obligations.
  • Improve CRM functionalities based on user behavior.
3. Data Retention

We retain personal information as long as necessary. Upon account termination, platform data will be deleted unless extended retention is requested. You may request deletion unless legal obligations require otherwise.

4. Data Security

We implement measures to secure your data. However, no system is 100% secure.

5. Sharing of Information
  • With trusted third-party service providers (under strict confidentiality).
  • To comply with legal requirements or prevent fraud.
  • We never sell or trade your information for marketing without consent.
6. Cookies and Tracking Technologies

We use cookies to improve your experience. You can manage cookies in your browser. Disabling them may limit site functionality.

7. Your Choices
  • Unsubscribe from emails via the provided link.
  • Manage cookies through browser settings.
  • Contact us to access, update, or delete your data.
8. Children's Privacy

Our services are not directed at children under 13. If personal data is submitted by a child, please contact us for deletion.

9. Changes to this Privacy Policy

We may revise this policy from time to time. Updates will be reflected on this page.

10. Contact Us